Ilya Filipov

Ilya Filipov is the general manager of insurance at Total Expert.

Most Recent

Compliance is critical for ensuring transparency and protecting participants but also for avoiding potentially costly penalties.

It would be impossible for insurers with thousands or tens of thousands of customers to fully understand each of them individually.

As insurers continue to focus on improving the customer experience, here's how NOT to handle service while integrating chatbots.

Empathy is much desired in the insurance industry, but little understood. It needs to be redefined in this era of exponential gains in technology. 

AI transforms insurance compliance by streamlining verification processes and enhancing risk insights for professionals and organizations.

Enterprises are adopting five distinct approaches to AI agents, reshaping how organizations build and deploy artificial intelligence.

Modern risk management leverages AI and machine learning to greatly improve how organizations predict and mitigate financial threats.

ERISA lawsuits surge 183% in 2024, forcing plan sponsors to reevaluate fiduciary risk management strategies.

Health plans need to incorporate these nine elements to effectively manage the rapid growth of genetic testing benefits.