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Tina Hammeke

Tina Hammeke

Tina Hammeke joined SE2 in 2016, with more than 30 years of experience across nearly every functional area of the business. This includes building operational infrastructure for startup ventures, as well as organizational management tools for mature operating units.

In her current role within the COO management office, Hammeke and her teams support the business services and operations organization, focusing on continuous refinements in curriculum for onboarding associates, organizational performance reporting and analysis and quality improvement initiatives — encompassing both the customer experience and operational productivity and efficiency.

Prior to joining SE2, Hammeke worked for DST Systems, where she served as an operations officer overseeing call center and back office operations for DST’s BPO clients.

Recent Articles by Tina Hammeke

3 Ways to Optimize Customer Experience

In today’s constantly changing environment, positive customer experience has become more important than ever. As insurance becomes more commoditized, providing excellent customer service has emerged as a key way to achieve competitive differentiation. The stakes are higher today than ever before. Consumers have more insurer choices than ever before. Right now, insurers are facing competition […]

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