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Thiru Sivasubramanian

Thiru Sivasubramanian

Thiru Sivasubramanian is the VP of architecture and technology strategy at SE2 and has 20-plus years of industry experience in senior technology leadership and architecture roles.

Prior to SE2, he held technology leadership roles at Salesforce.com, Tata Consultancy Services and Torry Harris Business Solutions.

He has worked with several global insurance and financial services firms in defining and enabling their digital transformations and journeys.

Recent Articles by Thiru Sivasubramanian

3 Ways to Optimize Customer Experience

In today’s constantly changing environment, positive customer experience has become more important than ever. As insurance becomes more commoditized, providing excellent customer service has emerged as a key way to achieve competitive differentiation. The stakes are higher today than ever before. Consumers have more insurer choices than ever before. Right now, insurers are facing competition […]

Key Challenges on AI, Machine Learning

Artificial intelligence has opened up a multitude of transformative opportunities for insurers to leverage within nearly every part of the value chain. This includes everything from risk management and fraud prevention to the development of new personalized products and enhancing customer service. Machine learning still has a long way to go before enabling the capabilities […]

Collaborating for a Better Blockchain

Blockchain, a distributed ledger technology that offers a secure, incorruptible record of transactions on a decentralized network, is showing extraordinary promise as a means to boost transactional transparency and operational efficiencies across the life insurance and annuities space. The technology has the potential to help insurers lower costs, explore new markets and, more importantly, provide […]

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  • Innovation & Technology