Service as a Differentiator? Hmm
If you find yourself claiming that your agency wins by providing better service, you really need to rethink your message.

If you find yourself claiming that your agency wins by providing better service, you really need to rethink your message.
Kevin Trokey is founding partner and coach at Q4intelligence. He is driven to ignite curiosity and to push the industry through the barriers that hold it back. As a student of the insurance industry, he channels his own curiosity by observing and studying the players, the changing regulations, and the business climate that influence us all.