Does Knowledge Really Matter for Agents?
Much to the disbelief of some, Google does not offer all the answers -- and there is a great opportunity for agents willing to put in the work.|

Much to the disbelief of some, Google does not offer all the answers -- and there is a great opportunity for agents willing to put in the work.|
Chris Burand is president and owner of Burand & Associates, LLC, a management consulting firm specializing in the property-casualty insurance industry. He is recognized as a leading consultant for agency valuations and is one of very few consultants with a certification in business appraisal.