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Lessons on AI in Underwriting and Claims

By

Illia Pinchuk

Trust, not technology, blocks AI adoption as insurance underwriters hesitate to rely on automated scoring and claims managers are reluctant to influence decisions.
Intelligent Automation in HR

By

Roman Davydov

With 62% of HR professionals operating beyond capacity, intelligent process automation offers strategic relief from overwhelming workloads.
Renovations Create Critical Insurance Risks

By

Frank DiGrande

Nearly half of homeowners plan 2025 renovations, but insurance adjustments remain overlooked despite potentially catastrophic consequences.
Your Invisible Neighbors and You

By

Marty Ellingsworth

Cyber risks hide in invisible digital neighborhoods, but breakthrough analytics now reveal organizational vulnerabilities across complex network connections.

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An artist’s illustration of artificial intelligence

Lessons on AI in Underwriting and Claims

Illia Pinchuk

Trust, not technology, blocks AI adoption as insurance underwriters hesitate to rely on automated scoring and claims managers are reluctant to influence decisions.

Photo of Golden Cogwheel on Black Background

Intelligent Automation in HR

Roman Davydov

With 62% of HR professionals operating beyond capacity, intelligent process automation offers strategic relief from overwhelming workloads.

Brown Wooden Ladder Beside Painting Materials

Renovations Create Critical Insurance Risks

Frank DiGrande

Nearly half of homeowners plan 2025 renovations, but insurance adjustments remain overlooked despite potentially catastrophic consequences.

Image of a brain inside blue and green hexagons emanating outward

Unlocking the Power of Agentic AI in Insurance

Bill Pieroni

Insurance enters the Agentic Age as autonomous AI systems redefine industry speed, precision, and competitive economics.

Graphic of a row of colorful houses on water against a blue sky

Your Invisible Neighbors and You

Marty Ellingsworth

Cyber risks hide in invisible digital neighborhoods, but breakthrough analytics now reveal organizational vulnerabilities across complex network connections.

Six Things

7 Questions to Guide Your AI Adoption Strategy

Paul Carroll

"The real prize is using AI to redesign the road itself—not just drive faster on the old one." — Chunka Mui

View of the top of a globe of Earth with data points coming off the globe represented with white verticle lines

The Customer Revolution in Insurance

Rory Yates

Insurers sit on data goldmines yet fail to leverage customer insights like tech giants, missing trillion-dollar opportunities.

Digitized image with blocks and a camera lens tinted blue overlayed across cars on a street in a city

Automating the Garbage Can

Tom Bobrowski

Despite $30 billion to $40 billion in AI investment, 95% of organizations achieve zero return, MIT study finds.

AI Needs a Strong Foundation

Todd Greenbaum

Insurance carriers race toward AI adoption, but fragmented legacy systems may sabotage their automation ambitions.

A woman looking afar with binary projected on her face

AI Everywhere, But Nowhere in Your Captive?

Randy Sadler

As AI liability lawsuits multiply and regulations evolve, captives offer businesses flexible coverage for emerging risks.

Transparent Mannequin on Blue Background

How Insurers Can Modernize Without Losing Trust

Dan Schuleman

Overcoming AI skepticism in insurance requires positioning technology as supportive copilot rather than human replacement.

Gen Z and the Coverage Gap

Todd Sangid

Gen Z homeowners face a dangerous contradiction: rising property damage fears paired with plans to cut coverage.

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ITL On Demand is a webinar program focused on important opportunities for innovation in risk management and insurance. Moderated by ITL Editor-in-Chief Paul Carroll, the webinars draw on experts from across the industry, from promising startups to the largest incumbents. Hot-button topics include blockchain, AI, telematics and IoT — and their potential to slash costs while opening new markets for companies across the insurance ecosystem.

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ITL Focus: Resilience and Sustainability

This Month's Focus Topic

Doing a major remodel on a home for the first time, I was struck by the builder’s comments when he saw the architectural drawings—comments along the lines of, “Oh, why did he specify this material, or take this design approach? If he had just done X or Y, he’d have saved you a lot of money.”

At that point, we could have gone back to the architect, but that would have meant more fees and caused a long delay as we restarted the approval process with the city, so we went with the original plans.