Karli Kalpala

Karli Kalpala is the head of UK & Ireland and strategy transformation at Digital Workforce.

He specializes in driving innovation with AI agents.

Most Recent

A Woman with Number Code on Her Face while Looking Afar

AI Agents Will Transform Insurance Operations

Karli Kalpala

While off-the-shelf AI brings modest gains, autonomous AI agents are the key to operational excellence for insurers.

Six Things

What's Up With Our Robot Overlords?

By Paul Carroll

Recent claims say the age of humanoid robots is upon us, but what was to be a launch party of sorts suggests... well... hmmm....

Are Insurtechs Still Considered a Threat?

Insurtech startups show signs of recovery despite past legal troubles, prompting traditional insurers to reconsider their competitive stance.

A Strategic Bet on Private Credit

TCW Group's $3.25 billion partnership with Nippon Life signals private credit's evolution as insurers seek higher-yield investments.

Baby Boomers' Retirement Crisis

Baby Boomers are suffering from a catastrophic shift of pension risks from institutions to individuals, because of a misunderstanding of behavioral steering. 

Property Insurance Faces Existential Risk From Climate Change

All players in the property insurance ecosystem must help clients and communities harness property insurance as a tool for climate adaptation - or risk irrelevance.

The Insurer’s Guide to Generative AI

Insurance leaders embrace generative AI to transform operations, with 82% seeing greater potential for business impact.

The Power of AI in Insurance Communications

AI technology helps insurance agencies streamline customer communications while maintaining consistency and compliance standards.

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