Jiaqi Pan

Jiaqi Pan is CEO of Landbot.io, an exciting tool that will allow you to turn any landing page into a conversational experience. Since 2015, Pan has also been the CEO of Helloumi, which helps businesses to do customer communication at scale with instant messaging.

Most Recent

The New Competitive Advantage

Jiaqi Pan

Nowadays, customer experience is the biggest competitive leverage a business could use to win the market.

Six Things

Ignore Musk's Promise of Tesla Robotaxis

By Paul Carroll

While autonomous cars have made real progress lately, there's no reason to pay any attention to Musk's tease for a robotaxi announcement in August.

What to Know About Geospatial Technology

With climate change increasing risk, GIS allows for accurate risk assessment that goes even deeper than ZIP code level.

Underwriters' Productivity Can Double

Michael Reilly, a managing director at Accenture, says underwriters only actually underwrite for 30% of their day -- but can soon get to 60%.

Super Election Year Boosts Risks of Political Violence

Businesses need to protect their people and property with continuity planning, increased security and, perhaps, relocation of inventory.

AI and a Vision for Safer Roads

AI not only encourages safer driving but also provides a route to transparent and accurate risk assessment, for fairer underwriting. 

How Life Insurers Can Leverage Generative AI

The use of generative AI for coding for in-house applications is set to be the next big thing in 2024.

Data Modernization in Insurance (Part 2)

The transformation of RGA's data and analytics operations offers a potential blueprint.

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Revolutionizing Customer Engagement: The Impact of Omnichannel Experiences in the Insurance Industry

ITL Partner: insured.io

Underwriters' Productivity Can Double

Insurance Thought Leadership

Ignore the Doom and Gloom: Insurtech is Thriving

The Surprises Lurking in Your Underwriting Rules

Why CX Still Suffers in Insurance...and How to Improve It!