Anthony Habayeb

If the proper guardrails and governance are not put into place early, insurers could face legal, regulatory, reputational, operational and strategic consequences down the road.

Insurers face a conundrum: Insurance requires bias (in terms of how risks are priced) but must be fair.

Lemonade's recent glitch sheds light on public fears about AI -- and about what must be done to keep AI innovation from slowing.