Terry Buechner

Terry Buechner is vice president for digital consulting at Majesco. Buechner has nearly 20 years of experience in insurance, healthcare and related fields. Prior to joining Majesco, he was an associate partner in IBM’s digital consulting practice for insurance.

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Much Higher Bar for Customer Service

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“It’s all about the customer.” How often have we heard that statement? More times than we can count. Yet it is more relevant than ever.

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Digital Transformation in Billing

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Digitizing billing is a great way to engage with customers, optimize a process that is often manual and find selling opportunities.

sixthings

How to Transform: From the Outside-In

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Cultivating a deep understanding of customers’ needs and desires should be the first step any insurer takes in its digital transformation.

Six Things

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7 Common Mistakes on Innovation

By Paul Carroll

As generative AI throws many innovation efforts into high gear, here are seven ways that such initiatives have failed in the past.

A Resurgence in Credit Card Fraud

After years of decline, the number of compromised credit cards sold is on pace to exceed 34 million this year, a major reversal.

1

Mapping the Intensifying Flood Threat

As climate change transforms destructive floods into a primary peril, insurers and companies with valuable assets in harm's way need better tools. 

2

Unlocking Opportunity in the Surety Market

Increased surety usage is anticipated in real estate, renewable energy and healthcare in 2024, as it moves beyond construction.

3

Re-Imagining the Actuary in the Gen AI Era

AI will help automate repetitive tasks, improve accuracy, increase efficiency and enable actuaries to function as business strategists.

4

D&O Insurance Pricing May Be Inadequate

After aggressive increases helped firms recover from a decade of woeful rates, premiums are declining. The shift may be too much too soon. 

5

Cloud, On-Premise or Hybrid?

Selecting the right deployment model for insurance management software is crucial for optimizing operations, ensuring data security and maintaining resilience. 

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Why Insurtech Funding Dried Up

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Re-Imagining the Actuary in the Gen AI Era

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Mapping the Intensifying Flood Threat

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