David Bassi

No matter where insurers fall on the maturity curve today, there is much they can do to transform the claims process.

A new era is quickly approaching where information and analysis have the potential to remove the cloud engulfing insurance risk.

Imagine a time when much of insurance buying is inverted, beginning with an offer for coverage, rather than a lengthy application and quote request.

Why doesn't insurance take a different tack and focus on reducing the cost of risk? We’d lower the tension between insurers and clients.