Chris Curran

The chief digital officer must develop an all-inclusive digital experience for customers — while managing the big investment required.

It’s not just competition from start-ups that causes upheaval. It’s also the response within incumbents as they feel the pressure of technology.

CIOs tend to focus on what is urgent, while neglecting what is important. They need to focus on four priorities for the next year.

There's that moment during a prototype presentation when everything in the room changes. Eyes light up. People lean forward in their chairs.

The CIO has reached a tipping point: Nearly half of IT spending is now outside her budget. How should CIOs respond?

CIOs can, for instance, rapidly prototype and use demos to show innovative ideas rather than just telling about possible concepts.

The IoT will transform industries, including insurance, but some major hurdles have to be overcome first.