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August 18, 2020

Six Things Newsletter | August 18, 2020

Summary:

In this week's Six Things, are sharknados next? Plus, why COVID-19 must accelerate change, 5 hurdles to insurtech success, an inconvenient sales truth, why COVID is a chance to rethink workers comp, and more.

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Are Sharknados Next?

Paul Carroll, Editor-in-Chief of ITL

Many years ago, when I watched “Biloxi Blues,” the Neil Simon play about a young draftee suffering through basic training in Biloxi, Mississippi, I laughed hard at the way actor Matthew Broderick whined the line, “Man, it’s hot. It’s like Africa hot. Tarzan couldn’t take this kind of hot.”

I’m not laughing now. I can’t swear that Tarzan couldn’t take the “kind of hot” we’re experiencing in California, but I’m certainly struggling. The high temperatures in the Central Valley have exceeded 110 for several days now and are expected to be between 100 and 110 for as far as the eye can see on weather forecasts. Even in the Lake Tahoe area, where I’ve spent many a pleasant summer, temperatures are so high and wood so dry that four fires have produced the Reno, Nev., weather station’s first report of fire tornados — they literally turned into tornados of flame and laid waste to tens of thousands of acres.

What’s next? Sharknados? And what, if anything, can we do?… continue reading >

Winning With Smart IoT in P&C

Brett Jurgens, CEO and co-founder

What if I told you that insurers could attract customers with smart home devices that generate interaction seven to 10 times A DAY?

Learn More

SIX THINGS

COVID: Chance to Rethink Work Comp
by Karlyn Carnahan

As insurers worry that the pandemic is depressing premiums, here is a way to rethink workers’ comp — and two entirely new product ideas.

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Why COVID-19 Must Accelerate Change
by Alex Zukerman

According to a survey, insurers are 50% behind consumer demand for service via online chat and 25% behind on service via website.

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COVID-19 Sparks Revolution in Claims
by David Lupinsky

The pandemic has pushed workers’ comp toward telehealth, which is revolutionizing the claims process in four key ways.

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In workers’ compensation, we’ve all seen seemingly basic claims morph into catastrophic claims.This free on-demand webinar, sponsored by CLARA analytics, lays out a tangible solution that realizes the promise of AI.

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5 Hurdles to Insurtech Success
by Bob Frady

Here are five things that stand between insurtechs and success — but, please note, your mileage may differ.

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Watch for This 1 Word on Customer Needs
by Jon Picoult

Use this simple technique to uncover customer needs, drive innovation in customer experience and keep your business ahead of the curve.

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An Inconvenient Sales Truth
by Kevin Trokey

It is no longer enough to show up with a fancy spreadsheet, promises of better service and a capabilities presentation.

Read More

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