Agency/Broker Consolidation By Heather Turner Rapid technological advancements, changing customer expectations and economic headwinds are reshaping distribution in insurance.
The Software Development Dilemma By Jose San Miguel Business owners all have strategic needs for software. But should you build it, or should you buy it?
An Interview with Sivan Iram By Insurance Thought Leadership ITL Editor-in-Chief Paul Carroll engaged in a discussion with Sivan Iram, Co-founder of Capitola, to explore the transformative potential of AI in the insurance industry.
Independent Agencies' Guide to Rebranding By Doug Coombs 70% of purchase decisions are based on emotion, so branding that consumers like and relate to can be a revenue generator.
The Power of Lifecycle Marketing By Michael Meyer With an integrated, data-driven approach, companies can optimize their strategies based on customers' needs at all lifecycle stages.
Life Insurance Brokers Need Better Tech By Brian Carey If brokers are going to continue to provide exceptional customer service, they need the technology and resources that can back them up.
9 Keys for Embedded Insurance By Adrian Jones Embedded insurance, partner distribution or B2B2C distribution can be highly effective. But it's not easy to get right.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.