Innovation & Technology

How to Understand Shopping Behaviors
As consumers shop more online for insurance, research on their shopping journeys can be used to ensure they’re more engaged and more likely to convert. Jornaya and iptiQ by Swiss Re partnered to research how comparison shopping correlates to life insurance applications and policy issuance and to understand how these shopping behaviors vary by consumer […]
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Tapping Cloud’s Ability to Drive Innovation
By John Keddy
There are three key forces that the cloud can unle...
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COVID and Power of Personal Connections
By Anthony Grosso
Customer experience and personalization are now on...