Innovation & Technology
How Analytics Can Tame ‘Social Inflation’
“Social inflation” is considered one of the major emerging risks that the insurance industry must face. While people may misconstrue the term as relating to the rising impact of social media on online behavior of netizens, it has actually to do with increasingly hostile legal environment that insurance carriers are facing today. This manifests in […]
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Claims 2021 Planning: Making Good Bets
By Karen Pauli
Don't just work from the 2020 budget: Claims trans...
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Secret to Leadership in Insurtech Innovation
By Steve Boyd
You need more than a product. You need to surround...
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Managing Customer Opt-Ins in New Normal
By Tara Kelly
Insurers need a single source of truth on opt-ins ...
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COVID, and How to Pivot to Innovation
By Vivek Wadhwa
The pandemic has almost shut down entire industrie...
