Image The Dawn of Gen AI In Insurance By Dustin Lemick Our Gen AI chatbot greatly improved customer engagement and question resolution--and opened our eyes to a host of other opportunities.
Image 5 Ways Drones Are Changing Insurance Claims By Jack Shaw Here’s how they will change the claims process, as well as the legal ramifications of their integration.
Image A Storm Is Coming in Cyber Insurance By Paul Laudanski The escalating cost of cyber claims will force insurance companies to reevaluate their offerings and focus much more on prevention.
Image AI Bias in Life & Annuities Insurance By Jennifer Smith Left unchecked, biases can lead to discriminatory outcomes, potentially putting certain individuals or sectors at a disadvantage.
Image The Dawn of Gen AI In Insurance By Dustin Lemick Our Gen AI chatbot greatly improved customer engagement and question resolution--and opened our eyes to a host of other opportunities.
Image The Underwriter 2.0, in the Era of AI By Richard Hartley Greater digitization and AI will create more unity among underwriting, data strategy and technology teams, eliminating silos.
Image 10 Innovations Transforming Claims By Abhishek Peter Automated processes, AI-driven solutions and digital platforms enhance efficiency while placing customer satisfaction at the forefront.
Image How to Become a Future-Ready Insurer By Abhishek Peter Blockchain's distributed ledger capabilities, combined with mobility technologies, will change the game for insurers.
Image Use Traditional Software or Blockchain? By Natalya Butkevich Both have pros and cons, but you can get most of the best of both worlds through custom insurance software development.
Image Supply Chain 4.0: The Digital Transformation By David Evans Blockchain and artificial intelligence are redefining the dynamics of supply chain operations and reshaping the future of industry.
Image A Storm Is Coming in Cyber Insurance By Paul Laudanski The escalating cost of cyber claims will force insurance companies to reevaluate their offerings and focus much more on prevention.
Image Top 10 Challenges for Data Security By Karthik Krishnan There is one common thread: Organizations must understand where data is located, the context of the data and if it is at risk.
Image A New Focus for Cyber Criminals By Michelle Jackson The new battlefront is hackers exploiting human vulnerabilities, not systems or software. Coverage needs to adapt.
Image The Underwriter 2.0, in the Era of AI By Richard Hartley Greater digitization and AI will create more unity among underwriting, data strategy and technology teams, eliminating silos.
Image Top 10 Challenges for Data Security By Karthik Krishnan There is one common thread: Organizations must understand where data is located, the context of the data and if it is at risk.
Image Unauthorized Use of Auto Claims Data By Stephen Applebaum Alan Demers Privacy violations related to personal information have serious implications for consumers, insurers and their supply chain partners.
Image Opportunities for Multimodal Mobility Insurance By Bertrand Robert In theory, we're shifting away from insuring a person in a private car and are covering their mobility in all forms, but the situation is complicated.
Image What to Learn From Amazon's Failure By Rory Yates The closing of Amazon's Insurance Store shows the need to be organized around the customer -- and to figure out ecosystems.
Image How Cloud Tech Improves Customer Experiences By Ravi Khokhar Cloud technology is known to drive strong customer satisfaction, innovation, productivity and scalability.
Image 5 Ways Drones Are Changing Insurance Claims By Jack Shaw Here’s how they will change the claims process, as well as the legal ramifications of their integration.
Image 3 Steps to Streamlining Insurance Processes By Concetta Yates AI and business process management are key ingredients of intelligent automation, along with robotic process automation.
Image Revolutionizing Digital Payments By Ian Drysdale As contactless payments rise, so do security challenges. Many companies are turning to a technology known as tokenization.
Image Why Are Digital Payments Still Clunky? By Julie Schieni Insurers must iron out problems at two critical moments: when accepting a premium payment and when paying a claim.
Image Modernizing Commercial Auto Insurance By Patrick Foy Advanced data analytics and machine learning can bring insurers back into profitability after years of posting losses.
Image Breaking the 'POC Purgatory' Barrier in AI By Dustin Ping Emerging benchmarks will let firms make informed decisions on whether to scale, streamlining the AI implementation process.
Image Oops! The Futurologists Were Wrong By Matteo Carbone Amazon's closing of its Insurance Store shows the strength of incumbents. AI and telematics offer routes to even better results.
Image 10 Ways Tech Can Reshape Insurers' Operations By Mohit Sharma The traditional business model has been resilient, but insurers must strive to exceed the evolving expectations of customers.
Image Has IoT Passed the Tipping Point? So many pilots have delivered major returns by now that it may be time for an industrywide rollout.
Image Removing Hesitancy Around Telematics By Divya Sangameshwar With drivers concerned about rising premiums, there is a prime opportunity to win them over to telematics.
Image Oops! The Futurologists Were Wrong By Matteo Carbone Amazon's closing of its Insurance Store shows the strength of incumbents. AI and telematics offer routes to even better results.
Image 10 Ways Tech Can Reshape Insurers' Operations By Mohit Sharma The traditional business model has been resilient, but insurers must strive to exceed the evolving expectations of customers.