Claims Management
Even in Big Data Era, Relationships Count
If the buzz of the P&C insurance conference circuit is to be believed, whizbang new technology and “big data” analytics provide the answers to every problem the industry has ever experienced. More precise risk projections, streamlined customer service functions, 24/7 automated support, claims investigation – they’re all getting better with new technology, and the industry […]
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3.5 Things to Know About Claims (Part 2)
By Brent Williams
Even if you're having trouble innovating in claims...
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3.5 Things to Know About Claims Systems
By Brent Williams
You must be on a mission to create a better custom...
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Global Trend Map No. 10: Claims
By Alexander Cherry
Claims represents the most important customer touc...
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Have Insurers Lost Track of Purpose?
By Chris Burand
A reminder to insurers: The world does not need yo...
