Claims Management
Future of Claims Intake for Insurance?
The benefits of advanced claims intake for commercial insurance can seem obscure, cloaked in a mix of digital hype and theory. It’s not surprising that until recently it’s been hard to win buy-in from business leaders to move toward optimizing claims intake. But consider this concrete idea: What if you could ask fewer but better […]
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Providing a Better Claims Experience
By Andi Dominguez
It’s important to consider the communication pre...
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Future of Claims: Automation, Empathy
By Bill Brower
Recent research shows that auto insurance carriers...
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21st Century Claims: Boosting Efficiency
By Mariana Dumont
Customers now demand choice in how and when they e...
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Lessons Culled From Early Innings of AI
By Jayant Lakshmikanthan
AI is transforming claims, but there are pitfalls....
