Claims Management

Rethinking Insurance Claim Process
It is hard to believe, even for insurance industry professionals, that first notice of loss (FNL) is the beginning of the P&C insurance claim management process. But that is too myopic a perspective. The beginning of the P&C insurance claim management process is the underwriting process that determines acceptance or rejection of a risk (or […]
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P&C Claims: 4 Themes for the Future
By Mark Breading
The extraordinary events of 2020 have accelerated ...
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How AI Can Tackle Claims Staffing Gap
By Thomas Ash
A job description with “acquire AI superpowersâ€...
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Transforming the Claims Space
By François Metzler
Paying claims needs to be the default, with AI and...