Brokers & Agents

Private Equity Drives Agency Change
The independent insurance agency industry is being disrupted, but the disruption is not necessarily coming from the place everyone fears, which is technology. The sustained boom in agency acquisitions by large national brokers, regional agencies and especially private equity organizations is, in effect, hollowing out the middle of a traditional industry. In fact, my recent […]
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How Risk Management Differs From Insurance
By Chris Burand
If you call yourself a risk manager when you are r...
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3 Tips for Increasing Customer Engagement
By Insurance Thought Leadership
How to attract and service customers 100% digitall...
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For Agents, COVID Means Digital or Bust
By Bill Suneson
Survival in the era of COVID-19 will be determined...
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Of Independent Agents, Heirloom Tomatoes
By Kate Terry
Direct vs agency is a silly fight. Neither channel...