William Zachry, Author at Insurance Thought Leadership




William Zachry

William Zachry

William Zachry has been the vice president of risk management for Safeway (the third largest retail grocery company in the U.S.) since 2001. He oversees Safeway’s nationwide self-insured, self-administered workers’ compensation program of 11 locations with 125 claims staff. There are 170,000 employees as part of Safeway’s 1,700 stores, 30 manufacturing plants, and 7 distribution centers.

Before joining Safeway, Zachry was senior vice president and COO of eStellarNEt, an internet B2B medical bill and attachment clearinghouse for the workers’ compensation industry, and he spent several years as vice president of Zenith Insurance, where he was responsible for staffing and claims results for the California claims operations.

Zachry was appointed by Gov. Arnold Schwarzenegger to the board of directors of the State Compensation Insurance Fund. He has also been chair of the State of California Fraud Assessment Commission and served on the board of the Self-Insurance Security Fund in California.

William attended both Stanford and San Francisco State Universities where he obtained credentials in Business Administration, Personnel & Industrial Relations, and Wage & Salary Administration.

Recent Articles by William Zachry

Practical Tips for the New Traveler

Practical tips and thoughts on travel for the new insurance broker, underwriter, risk manager; or someone who is new to business travel. Pre-Trip — Plan, Plan, Plan Understand that there are risks associated with travel. As an employee and representative of your firm, your responsibility is to take necessary steps to mitigate them. Read and […]

Noncompliance: a $290 Billion Problem

Noncompliance is one of the greatest challenges and opportunities for savings and improved medical outcomes. One reason noncompliance has been such a difficult issue is its complexity. Patients don’t take their medications for a multitude of reasons. Reasons for noncompliance vary from patient to patient. That rules out a one-size-fits-all solution. Noncompliance can be more […]

Who Will Make the IoT Safe?

After reading about the “distributed denial of service” (DDOS) attack that shut down major sites across the internet in late October, it is amazing to me that, conceptually, my refrigerator could be used by evildoers to attack servers in the cloud. I miss the old birdcage refrigerator that we had in our basement.. but I […]

The First 100 Days in a New Job

The term “the first 100 days” was coined in a July 24, 1933, radio address by President Franklin D. Roosevelt, who was referring to the 100-day session of the 73rd United States Congress between March 9 and June 17, 1933. As a board member, I think it is a great idea for a new CEO to think […]

Southern California Is Home to Fraud

Those who are familiar with the California workers’ compensation system are aware that much of the fraud, and a very high percentage of the liens, in the state are in Southern California. These three articles (here, here and here) show why workers’ comp fraud is making a home in Southern California. Before the passage of […]

An Overlooked Risk in Workers’ Comp

Sleep deprivation is an issue that is often overlooked, yet frequently the cause of decreased productivity, accidents, incidents and mistakes that cost companies billions of dollars each year, reports Circadian, a global leader in providing 24/7 workforce performance and safety solutions for businesses that operate around the clock. Often, the experts at Circadian say, employers […]

25 Axioms Of Medical Care In The Workers Compensation System

The right medical care at the right time is always in the best interest of the injured worker and almost always will result in the lowest claims costs. The right medical care at the right time will (almost always) result in an earlier return to work with less permanent residual disability. Evidence-based medicine is the […]

Napoleon's Corporal And The Implementation Of Senate Bill 863

SB 863 was passed on the last day of August 2012. It is the largest and most comprehensive change to the California workers compensation system since April 2004 when SB 899 passed. To make sure that the new law is implemented properly, the California Division of Workers Compensation and the Workers Compensation Appeals Board have […]

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