Troy Underwood, Author at Insurance Thought Leadership



Troy Underwood

Troy Underwood

Troy R. Underwood, a graduate of UC Davis, has a talent for finding technology solutions for business problems. In 1988, he founded FDI Computer Consulting in Sacramento and developed a patented web-based solution for electronic motor vehicle title administration. With great success, Underwood sold FDI in June 2007.

Prior to the sale, he founded Transcend Technologies Group, a professional software development and computer network consulting firm, in 2001. At this time, he was approached by the local insurance broker community with a need for a complete online benefits management solution. To better understand the industry and this need, he obtained his California Life/Health license.

Now, as CEO of benefitsCONNECT — one of the nation’s leading online enrollment and eligibility tracking systems for health insurance brokers — Underwood strategizes ways to provide sophisticated, cutting-edge technology that improves efficiency and benefits communication within the broker community.

He served as the National Association of Health Underwriters region VIII technology chair, is a frequent industry speaker and noted author and has served for two years as membership chair of Sacramento Association of Health Underwriters.

Recent Articles by Troy Underwood

The Real Problem With Healthcare in U.S.

For over eight years, the Democrats and now the Republicans have struggled with the politics (and business) of healthcare in America. More accurately, the topic has been health insurance in America, and nothing has been done to address the actual cause of high insurance costs. The real problem with healthcare in America starts with the […]

The State of the Nation’s Private Employer Exchanges: Crazy!

I’m not talking Patsy Cline’s “Crazy” or even Gnarls Barkley’s “Crazy”—I’m talking Peter-Frampton-re-release-the-same-song-and-get-totally-different-results kind of crazy!  In 1975, Frampton released “Show Me the Way” on his album Frampton, and no one cared.  The song was re-released in 1976 on the album Frampton Comes Alive—and topped the charts in both the U.S. and U.K. In Wayne’s […]

Employers Must Demand More from Their Broker

This is Part 1 in a two-part series about what employers should expect from their insurance brokers. Part 2 in the series will be forthcoming soon. Setting The Stage The world of health care finance is changing and the role of the health insurance broker is changing just as rapidly. The role of a trusted […]

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