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Troy Korsgaden

Troy Korsgaden

Troy Korsgaden is an international consultant to leading insurance carriers and agencies, a speaker, a trainer and the author of six books, including the recently released: “Discussion Partner: A Radical Transformation to Unrivaled Service for Insurance Customers” (Baxter Press, Friendswood, Texas, August 2018.)

Korsgaden is president of Korsgaden International in Visalia, CA. As a consultant, he works with large carriers, in property and casualty and financial services. Korsgaden also serves as a subject-matter expert in area of technology and how it applies in the backroom for carriers as well as their distribution.

Recent Articles by Troy Korsgaden

Agents Must Become ‘Discussion Partners’

The insurance industry is going through a revolution, and too many carriers, brokers, agents and team members are failing to keep up with the rapid pace of change. Customers have grown accustomed to convenience, a plethora of information and unending choices in whatever they buy, and this applies to the purchase of insurance products and […]

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  • Brokers & Agents