Terry Buechner, Author at Insurance Thought Leadership




Terry Buechner

Terry Buechner

Terry Buechner is vice president for digital consulting at Majesco. He became part of the Majesco team in September 2016, with the goal of helping insurers define and create a road map for their digital transformations.

Buechner has nearly 20 years of experience in insurance, healthcare and related fields. Prior to joining Majesco, he was an associate partner in IBM’s digital consulting practice for insurance. He focused on digital, enterprise transformation, cognitive computing and advanced analytics engagements with insurers around the world. Before IBM, Buechner was a founding executive of an online healthcare services and education startup and was a consultant at PricewaterhouseCoopers, which he joined out of business school.

He has an MBA from New York University’s Stern School of Business and a BA from Georgetown University.

Recent Articles by Terry Buechner

Much Higher Bar for Customer Service

“It’s all about the customer.” How often have we heard that statement?  More times than we can count, Yet it is more relevant than ever as we exit the “pre-digital” age and enter an environment where survival will be measured by rapid adaptability (see our recent blog post An Ocean Apart: Pre-Digital and Post-Digital Insurance Models). […]

Digital Transformation in Billing

The word “digital” is most commonly associated with front-office transformation – client-facing activities, often in the service of acquiring business. This is for good reason, of course. Driven by their experience in other industries such as retail and banking, customers are demanding digital capabilities from their insurers, as well. Customers – individuals and companies both […]

How to Transform: From the Outside-In

The insurance industry has not been historically known for innovation. Given that the industry is steeped in risk-avoidance, evolution is fine, while revolution, with rapid change and disruption, creates uncertainty and potentially increased risk. At the heart of this revolution is a shift to the digital age. Unfortunately, many insurers do not fully understand or embrace […]

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