Dr. Teresa Bartlett is a senior vice president and medical director with Sedgwick and began her business career by joining a large automotive manufacturer. She spent 20 years managing large, self-insured, multi-state workers’ compensation programs as well as the WSIB Canadian
This involved PPO and IME network development and management, and claim and litigation management. The short-term disability (STD) program that Dr. Bartlett managed was union-negotiated. She developed an evidence-based medical substantiation process that
saved millions of dollars and reversed the escalating STD trend. The long-term disability program was ERISA-based and was also supported by the evidence-based medical substantiation process. In conjunction with these programs, Dr. Bartlett developed a benchmark fraud detection system that included both provider and employee fraud for both the U.S. and Canada.
The scope of her expertise spans more than just occupational and non-occupational claim programs; Dr. Bartlett managed the occupational physicians within 32 manufacturing facilities. This involved a detailed understanding of safety and OSHA programs and required leadership to
secure the necessary manufacturing support for the sophisticated return and retain-at-work process. This team won the Corporate Health Achievement Award from ACOEM in 2005 for the Development and Implementation of a Best Practice Clinical Model.
Her most recent role before joining the Sedgwick team was planning, strategy and operations of healthcare benefits. This involved responsibility for developing a care management strategy. This strategy encompassed the total spectrum of care from healthy through catastrophic, including mental health substance abuse and end-of-life hospice care.
The span of her experience includes hospital bill audits, case management, disease management, focused disease management, quality initiatives, patient safety, review of new medical procedures and technology and medical utilization data analysis. During her career, she has had the opportunity to manage and mold wellness and fitness programs that evolved into award-winning programs that were integrated into the benefit and claim structure.
Dr. Bartlett was the recipient of the Crain’s Detroit Business 2008 Health Care Hero Award for bringing an innovative program to address back pain in the workplace.
Dr. Bartlett was instrumental in developing a large-scale medical emergency response. The team she led was responsible for developing and maintaining a medical preparedness plan using the possible avian flu pandemic as the demonstration model. This required coordination
with government agencies and national hospital systems to assess response and readiness should a qualified event occur. This resulted in Dr. Bartlett being featured on NBC local news to educate and promote medical preparedness.