Scott Busse is a director at PwC Advisory in the insurance practice. He has over 13 years of consulting experience helping clients undergo change and realize value through the strategic use of technology and information.
He leads engagements focused on information strategy, analytics and big data to create an advantage for clients through the use of information by better understanding investment opportunities and enabling organizational change. He has also managed several large, complex programs.
Busse’s insurance expertise is focused in the property/casualty area and includes distribution management, multi-channel integration, online servicing, data center consolidation and managing transformational change.
The insurance industry continues to invest heavily in transforming their legacy policy, billing and claims applications. But are carriers actually realizing what was promised to the business? Core transformation can be so much more than a legacy technology replacement. In our experience, many projects fail to fully realize their potential benefits due to three common […]
The first machine age, the Industrial Revolution, saw the automation of physical work. We live in the second machine age, where there is increasing augmentation and automation of manual and cognitive work. This second machine age has seen the rise of artificial intelligence (AI), or “intelligence” that is not the result of human cogitation. It […]