Rob Maille is head of strategy and customer experience at CommerceCX, as well as a co-founder.
Maille is a seasoned entrepreneur and customer experience (CX) expert with more than 25 years in digital strategy, enterprise application development and user experience. He has been creating easy-to-use, customer-driven solutions that customers love since 1991.
Maille’s primary role at CommerceCX is to inspire, create and define digital solutions for clients. He is an accomplished designer, technologist and thought leader with a focus around digital applications, product strategy and process enhancement. He possesses extensive subject matter experience in financial services, human resources, digital commerce, startups, insurance and healthcare, with a focus in creating high-performing teams focused on delivering creative products.