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Nikhil Govindaraj

Nikhil Govindaraj

Nikhil Govindaraj is SVP of products at goMoxie, responsible for all aspects of product management, product design and strategy. Govindaraj has more than 15 years of experience in CRM, enterprise collaboration and multi-channel contact centers.

Recent Articles by Nikhil Govindaraj

D2C Model Needs New Customer Approach

According to home insurance provider Hippo, over half of insurance customers would rather go to the dentist than communicate with their provider. This type of sentiment provides a big business opportunity, however, as insurance increasingly becomes a direct-to-consumer (D2C) business. In the next few years, many believe that the large amounts of marketing and ad […]

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