Matt Battersby is vice president and chief behavioural scientist at RGA. Based in London, he is responsible for the effective development and deployment of behavioral science-informed models to RGA and to its clients for use in underwriting, claims, risk management and customer engagement.
Prior to joining RGA, Battersby was with the communications firm Hill+Knowlton Strategies for more than a decade. Most recently, he was managing director and head of the behavioral science team, working with a wide range of organizations to implement behavior change strategies to help meet diverse business goals such as increasing sales, improving customer engagement and encouraging healthier lifestyles. While there, he also developed the SMARTER behavioral communications model for analyzing and influencing audience behavior.
Battersby has a master of science (MSc) in behavioral science from the London School of Economics and a bachelor of science (BSc) in economics and philosophy from the University of Bristol.