Julie Donn is a senior development consultant at The Institutes. She serves as the Polestar/The Institutes operations liaison and as a Polestar performance coach.
Donn has broad experience in coaching, counseling and training within the insurance industry. Early in her career, she worked for Electronic Data Systems and General Motors Division, and she is a product of an automotive family with an extensive knowledge of the auto industry. In addition, she worked for State Farm for 12 years in various positions, including claims adjuster, automation and procedures supervisor, estimatics manager and senior human resources specialist. She trained and developed associates and leaders alike through programs ranging from training for 300 associates for a new centralized call center to a leadership development program she created. Donn also has six years of experience with The CIB Group, coaching new commercial insurance producers to help them get started in their career. Since joining Polestar in 2012, Donn has facilitated programs and coached producers and account managers in both virtual and classroom settings.
Donn holds a BA degree in international business and is completing an MBA in leadership studies. She also earned the Associate in General Insurance (AINS) and Associate in Information Technology (AIT) designations and is pursuing the Chartered Property Casualty Underwriter (CPCU) designation.