Jiaqi Pan is CEO of Landbot.io, an exciting tool that will allow you to turn any landing page into a conversational experience. Since 2015, Pan has also been the CEO of Helloumi, which helps businesses to do customer communication at scale with instant messaging like Messenger, Whatsapp, Telegram, sms, etc. Prior to that, Pan was also CEO at Yexir and Play4Test.
We are living in an era of overabundance. Consumers have more choices than ever. To survive, companies have switched from product-centric to customer-centric. Nowadays, customer experience is the biggest competitive leverage a business could use to win the market. I am a big believer in the customer-centric approach. Companies that put customers at the center […]