Jay Feinman is a distinguished professor of law and co-director of the Rutgers Center for Risk and Responsibility at Rutgers Law School. He heads the Essential Protections for Policyholders project and is the author of Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It and other works on insurance and insurance law.
I’m betting against Lemonade, the highly publicized insurtech startup. I’m not betting against its ability to make money. The venture capitalists who have invested $60 million in the company are better at assessing the company’s financial chances than I am. Lemonade’s backers are in it to get rich—or richer—and not to make insurance “delightful,” as […]
Insurance is mostly sold on the basis of ignorance, not information. Innovative insurers have an opportunity to change that dynamic. Recently, I bought a small television for my bedroom. At $229 for a modest luxury, the purchase was not a life-changing event, and though I’m not entirely happy (the sound is a little tinny) the […]