Heidi Craun

A recognized voice in customer experience, Heidi Craun believes that the world is a better place when businesses connect with customers in meaningful, mutually beneficial ways.
Her experience in technology spans more than a decade, during which she’s worked in, led and scaled customer-focused teams at companies like Expedia, Uber, Duo Security, Arbor Networks, FarmLogs, venture capital firm HPA and now Clearcover.
Craun is involved in the ElevateCX and support-driven communities, and she is the co-founder and president of Intermitten, a non-profit focused on connecting, nurturing and highlighting diverse change makers who want to help their organizations and communities.