Greg Hanover, Author at Insurance Thought Leadership



Greg Hanover

Greg Hanover

Greg Hanover was named CEO of Liveops in 2017 after 10 years with the company in senior leadership roles. Liveops is a leader and pioneer in the virtual call center space, with a distributed workforce of over 20,000 domestic home-based agents.

Before Liveops, Hanover was with West Corporation in a client services capacity. Hanover also held senior positions in the sports and entertainment industry. Hanover has extensive customer service expertise in the retail, financial services and healthcare industries.

He holds an MBA and B.S. degree in marketing from Canisius College.

Recent Articles by Greg Hanover

Need for Scalable Response Teams

This summer brought a surge of natural disasters across the U.S. One in three Americans experienced a natural disaster this summer, according to The Washington Post. From wildfire smoke blanketing the Western skies throughout most of the summer to Hurricane Ida devastating the Gulf Coast to destructive flooding in the Northeast, no area of the […]

Connect With Greg Hanover

  • Claims Management
  • Disaster Planning & Recovery
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