Duke Williams, Author at Insurance Thought Leadership




Duke Williams

Duke Williams

Duke Williams is founder of Simply Easier Payments, a leading no-cost total payment solution partner for insurance and other industries accepting mobile or online payments.

Providing a one-stop credit card payment processing solution designed especially for insurance agencies, brokers and carriers, the company offers a hassle-free experience without the high fees other providers charge, and it’s 100% compliant in all 50 states in the U.S.

Recent Articles by Duke Williams

Achieving Digital Balance in an Agency

You’ve probably seen it in your own life. A new gadget or software program promises to make life easier, but you can’t bring yourself to get started.  Maybe it’s too complicated to set up. Maybe you’re not sure if it really works. Maybe you’re just set in your ways. So, you keep trudging through the […]

What Makes Insurance Invoicing Different

While every business uses invoices to handle customer payments, in the insurance industry they can be a serious matter.  Unlike other businesses, insurance agencies are bound by state and federal laws that restrict how they can cancel policies, which can have an effect on invoicing at every stage.  Insurance laws in every state require that […]

Is Insurance Office Going Away for Good?

The coronavirus pandemic is already changing the way that American businesses operate, at least temporarily. But look closely, and you can see the potential for long-lasting changes even after life returns to normal.  One of these shifts might just mean the end of the traditional insurance office.  Pandemic-related lockdowns have already forced many major companies […]

Online Payments: A Help During the Crisis

Online payments are convenient, secure and easy. These days, they can also help keep you, your employees and your customers stay healthy and ensure your insurance business stays productive during the coronavirus pandemic.   Amid the virus health concerns, employees across the country are being encouraged to work from home, while most Americans are being advised […]

Answer This Before Taking Online Payment

If your customers go to your website to pay, and you use a third-party vendor to process the payment, whom are they paying: You or the vendor? The answer to this deceptively simple question can determine whether your business handles online payments smoothly or runs afoul of state laws, landing you in legal hot water. […]

7 Questions on Taking Online Payments

When American consumers go to pay their bills, they prefer going online to mailing a check because going online is simple. But for the businesses, it’s not quite as easy. Here’s some advice. One reason online payments are so complicated is that eight players are involved. There’s the cardholder, the credit card company, the merchant, […]

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