Deborah Watkins, Author at Insurance Thought Leadership



Deborah Watkins

Deborah Watkins

Deborah Watkins is the former CEO of Gould & Lamb, the global leader in full-service Medicare Secondary Payer Compliance. She has worked closely with the Centers for Medicare and Medicaid Services (CMS) and congressional staff advocating for improvements in the Medicare Secondary Payer program.

During her tenure, Watkins received the 2010 Oracle Titan Award and Gartner 1to1 CRM Silver Award for technology implementation. She has worked closely with industry leaders, including NCCI, to produce “Medicare Set Asides and Workers Compensation” presented at the 2014 Annual Issues Symposium and September 2014 Research Brief.

She has a master of science in nursing and a master’s in healthcare leadership (MBA/MPH) from Brown University and is a past board secretary for the National Association of Medicare Set Aside Professionals (NAMSAP).

Watkins is an experienced clinician and insurance executive, having spent most of her career involved with the management of complex medical claims and integrating technology and evidenced-based clinical and technical processes. She was directly involved with the Centers for Medicare and Medicaid’s early pilot program for Medicare Advantage C, formerly Medicare + Choice.

She is a speaker and subject matter expert on issues pertaining to healthcare, group health, Medicare, Medicaid, Medicare Secondary Payer, care coordination and life care planning, speaking nationally at various venues. She is also a Registered Nurse (RN), Certified Case Manager (CCM), Certified Registered Rehabilitation Nurse (CRRN), Certified Life Care Planner (CLCP) and Medicare Secondary Payer Consultant Certified (MSCC) professional.

Recent Articles by Deborah Watkins

Medicare Set Asides: You Are Overpaying

Medicare Set Asides (MSAs) have become a standard feature in settling workers’ compensation claims over the past 15 years. This year, MSA proposals for 26,000 workers’ compensation claims might be submitted to the federal government. We present new evidence that strongly suggests that this voluntary process of submission predictably and excessively inflates the cost of […]

MSP Compliance Is Out of Control

This paper discusses the current state of Medicare secondary payer (MSP) compliance within the property and casualty (P&C) industry. Our payer survey findings show payers view MSP compliance as unmanaged and out of control. MSP compliance is excessively costly. The time has come for a data-driven or analytic-powered approach to compliance that leaders of the […]

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  • Workers Compensation
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