Christopher Fernandes has worked for insurance companies managing business operations as part of start up functions. Fernandes subsequently moved to the technology consulting area; helping insurance & health care companies improve process controls and innovate business operations over the last 16 years.
A decade ago, straight-through processing was a buzzword, and speed to market was critical. The progress that financial institutions have made in making almost all aspects of their transaction footprint digital has left little to leverage on the transaction side. Today, while most organizations are busy revamping their policy administration systems, which were long ready to […]