Bob Wilson, Author at Insurance Thought Leadership



Bob Wilson

Bob Wilson

Bob Wilson has served as president and CEO of since co-founding  the company in 1999. He has almost 20 years experience in the technology arena, including Internet business solutions and website architecture and development. Bob’s broad experience also includes turnaround and area management, as well as human resources management and technical recruiting.

An accomplished speaker for the workers’ compensation industry, Bob has presented at seminars and conferences on a variety of topics related to both technology within the workers’ compensation industry and bettering the workers’ comp system through improved employee/employer relations and claims management techniques. He is the author of “From Bob’s Cluttered Desk,” a blog repeatedly selected as a top workers’ compensation blog by LexisNexis.

With his extensive business management and human resources background, Bob brings a strong employer and corporate voice to the workers’ compensation arena. Known for an extraordinary sense of humor, his presentations reflect both entertaining and practical advice for both people managing claims and the people “picking up the tab.”

He was raised in Durango, Colo., and has a bachelors degree in business administration from Fort Lewis College. He resides with his wife in Sarasota.

Recent Articles by Bob Wilson

It’s Termination Time; Send in the Clown

A man in New Zealand, called into a meeting where he knew he would be getting fired, used an unusual tactic for the event. He hired a professional clown to sit in on the meeting with him. The clown’s primary function during the termination meeting was to blow up balloon animals and mime crying while […]

Time to Revisit the ‘Grand Bargain’

I honestly did not know what to expect, yet I was somewhat shocked by the results. And it is making me rethink much about our current educational strategies. I’ve had the tremendous fortune over the last few years to present at numerous conferences and seminars about various areas of workers’ compensation. Many of those presentations […]

‘Opt Out’ Will Return; Pay Attention

I had the opportunity to participate in a high-octane session at the 72nd Annual WCI Conference in Orlando, FL. With the somewhat imposing title of “The Grand Bargain or Contract of Adhesion: The Ongoing Debate Over Benefit Adequacy, Procedural Efficacy and Blanket Immunity in Workers’ Compensation,” it was a 90-minute discussion about both specific state legal […]

Top 10 WC Predictions for 2017

2016 was a hectic year here at the Cluttered Desk. That is due in part to the fact I wasn’t behind it much of the time these past 12 months. Travel demands this last year exceeded all before it, and I spent a fairly significant amount of time away from the office. This makes foretelling […]

Florida’s Mess on Workers’ Comp

Sometimes stories in the news are simply that: stories. You read them; you ponder the significance for those strangers who are affected by the news; and then you move on. Other times, you find yourself directly affected by the news of the day, and it leaves you with a slightly greater awareness as to the […]

Confusion Coming for Workers’ Comp

Today, dog lovers all over this great nation walk their dogs through neighborhood streets, and after the dogs “do their business” or “deposit a love biscuit,” the dutiful owner takes a moment to pick up the waste and carry it home. The telltale swinging plastic bag of poop is a sign the responsible dog caregiver is […]

What Schrodinger Says on Opt-Out

I’ve said before regarding Opt Out—the alternative plan in Oklahoma that allows employers to escape the workers’ compensation system but maintain the benefits of exclusive remedy—that repeatedly using the word “transparency” will not make it so. Yet, when it comes to “the Oklahoma Option,” the word “transparency” is tossed around like cheap hash on a […]

Texas Is NOT an Opt-Out State

There were two sessions on “Opt Out” at the 32nd WCRI Annual Issues & Research Conference, but a single, critical point was generally omitted by all six speakers across both sessions; an omission that could cause confusion for those not well-versed in the vernacular of alternative workers’ compensation systems. Texas is not an Opt Out […]

Who Is to Blame on Oklahoma Option?

I’ve been highly critical of the Oklahoma Option, the alternative workers’ compensation system that was recently found to be unconstitutional by that state’s Workers’ Compensation Commission. I’ve been critical of the backers of the system, as well as the employers that willingly set up plans in this closed and tightly controlled scheme. And while I’ve […]

Defending the Right to Bear…Toilet Lids

You would think a judge would know better. But then again, because he was also the local cemetery sexton, perhaps he was too busy to educate himself on the finer points of law regarding workers’ compensation fraud. A former Seneca County village judge has been convicted of falsely claiming two men attacked him outside his courtroom […]

Confessions of Sleep Apnea Man

There are elements of medical care in the U.S. that just plumb confound me. One is the requirement of a prescription for the most mundane of items, particularly when you think about where we could be focusing our efforts. Please indulge me a moment while I ‘splain the background on this. I went through a […]

Why So Soft on Workers Comp Fraud?

Fraud, when discussed in the context of workers’ compensation, is an interesting thing that many can’t seem to agree on. Some injured workers will tell you that there is virtually no such thing as workers comp fraud (except for all the fraud committed against them by the entire world — insurers, employers, regulators, Starbucks baristas […]

How Workers’ Comp Is Like Golf

Last Thursday, I snuck off early for a round of golf before heading into the office. We teed off at 6:45AM and were done by 9:40. A quick jaunt by the house for a shower and a change of clothes, and I was in the office by 10:30, with few the wiser regarding my absence. We’ve […]

Work Comp: Simpler Can Be More Effective

I was only home from WCRI’s annual conference a little more than a day when I saw a reminder that “simpler” systems often offer more effective solutions than more complex ones that are supposed to make our lives better. It was a lesson that overlays easily on the world of work comp with its all-too-complex […]

Will Workers’ Comp Kill Uber, Lyft, Etc.?

Two lawsuits seeking to define drivers as employees rather than independent contractors could end up forcing ride sharing services like Uber and Lyft to start providing workers’ compensation and other employment benefits to their drivers around the country. Separate lawsuits (filed by the same attorneys) in U.S. district court in San Francisco are seeking class action status […]

Police Shooting Shows Gaps in Work Comp

Timely response and clear communication are critical for handling workers’ compensation claims. However, when it comes to gathering information, “timing” might be just as important as “timely.” A story out of Ft. Worth, TX highlights that the process needs to be a well-choreographed dance, or significant problems can arise. Fort Worth Mayor Betsy Price publicly admonished CorVel […]

Is Workers’ Comp on the Ropes?

Well, the Oklahoma experiment was fun while it lasted. Dramatic reforms there in 2013 were intended to move the state workers’ compensation system from a court-based model to an administrative one. The experiment established Oklahoma as just the second state where employers can “opt out” of workers’ comp entirely, although they are required to offer […]

How to Reach Small Firms on Work Comp?

We had just finished the national bloggers’ panel at the National Workers’ Compensation Conference, where one of the things we discussed was how employers can improve outcomes by being more engaged, concerned and communicative with their injured workers, especially early in the claim cycle. I was approached by an attendee who happens to be one […]

The Second 100 Years of Workers’ Comp

The International Association of Industrial Accident Boards and Commissions (IAIABC) publishes an annual Peer Review Journal, and the editor, Robert Aurbach, asked me to participate in a series to be included in this year’s edition. This was no ordinary project, either, at least as far as I was concerned. I was asked to pen an article […]

Oregon Study Shows Which States Are Next

The biennial study on workers’ compensation premium rates issued by the Oregon Department of Consumer and Business Services (DCBS) was released last week, and, as always, is worthy of a review by those of us entrenched within the industry. The study ranks all 50 states and Washington, D.C., based on rates that were in effect […]

A Crazy Tale: Beauty and the Feet

From the “you can’t make this stuff up” department: A beauty pageant contestant in California has been arrested and charged with workers’ compensation fraud after participating in two beauty pageants while collecting workers’ comp for an injury that prevented her from performing her job. The 22-year-old woman was charged with three felony counts of defrauding […]

The Lesson Behind the Florida Ruling on ‘Exclusive Remedy’

In an episode of the hit television show “The Big Bang Theory,” leading character Dr. Sheldon Cooper, in admonishing his friends over his correct assumptions as to when they should depart for a movie and thus avoid a long line, decided not to say “I told you so.” Instead, he opted for the much more […]

How the NFL May Fix Workers’ Comp

I have a whiz bang idea for solving that pesky investigation issue that surrounds every workers’ compensation claim. This idea will clearly get me that Nobel or Pulitzer Prize. Either one. I’m not fussy. It came to me while I was reading an article about the NFL boosting its statistics tracking and accuracy with the use of […]

Looming Collapse of SSDI–What It Means

An extremely well written article from David Langham graces our Blogwire pages today. In it he recounts for us the looming financial collapse of the Social Security Disability Income program, or SSDI. Langham is the Deputy Chief Judge of Compensation Claims for the Florida Office of Judges of Compensation Claims and Division of Administrative Hearings. Within […]

Workers Fight. . . to Automate Their Jobs

The news out of Illinois tells us that as many as 2,000 people, including 325 uniformed employees, descended on McDonalds’ headquarters recently in advance of the company’s annual shareholders meeting to demand that the company pay workers’ “what they are worth.” I am not privy to the convoluted calculations involved, and have no idea how the employees arrived at […]

'Component Medicine': The Medical Team Will See You Now

It was an unmistakable conclusion from the recent, eight-hour Medical Institute program that was part of the IAIABC 2014 Forum. Across multiple sessions ranging from opioid abuse to insurance reform; physician dispensing to medical marijuana, one thing was clear. Medicine in this country is headed for an abrupt change, and the way workers’ compensation manages […]

Issue 'Tickets' for Safety Violations?

A recent article in CompNewsNetwork describes the training of Alberta’s first occupational health and safety peace officers. Don't get too excited. “Peace officer” is the same politically correct mumbo jumbo term some jurisdictions use for their prison guards. These peace officers will have the ability to write tickets to employers and workers who cut corners and put […]

Teachers Apparently Object to Being Shot

I can’t say that I blame them, actually. Missouri legislators have mandated that teachers and students in public schools undergo “active shooter” drills. I suppose people call Missouri the “Show Me State” for a reason. Teachers in St. Francois County, MO, have complained because their duties now include being shot at with pellet guns during these drills. This […]

Management by Wandering Around: A Workers' Comp Lesson From Television

I once saw an episode of the television show “Undercover Boss” that offered a good lesson for employers everywhere.  For those of you not familiar with it,  “Undercover Boss” is a CBS show where a CEO who is completely unaware of what actually happens within his company dons a cheap and unconvincing disguise and spends a […]

The Looming $20 Billion MSA Train Wreck: Welcome Aboard

There is a $20 billion calamity on the tracks ahead, and no one seems to care. As this train hurtles ever closer to its inevitable demise, the passengers ride oblivious. A program created to protect those passengers – U.S. taxpayers — seemingly will do anything but what was originally intended.  Medicare Set Asides were developed with […]

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