Bill Brower, Author at Insurance Thought Leadership



Bill Brower

Bill Brower

Bill Brower is vice president, product management, claims for LexisNexis Risk Solutions. He is responsible for leading the development of innovative products that help insurers achieve greater efficiency within their claims departments.

With 30 years of P&C insurance industry experience, Brower has held numerous leadership roles with top carriers such as Liberty Mutual and Nationwide. Most recently, Brower served as vice president and manager of strategic partnerships for Liberty Mutual Personal Insurance, where he led innovation efforts and managed vendor relationships across all claims disciplines.

Brower earned his bachelor’s degree in organizational leadership from Franklin University and his MBA from Shorter University.

Recent Articles by Bill Brower

Future of Claims: Automation, Empathy

The advance of automation in the auto insurance industry could have come at the expense of the personal touch that consumers expect. But recent research shows that auto insurance carriers are succeeding in striking a balance. A 2018 survey of 24 of the top senior-level auto insurance executives combined with 1,755 auto insurance customers by […]

The Connected World: How It Changes Claims

Automation is transforming claims processing in myriad ways. Damage appraisals that are completed in only a few hours are becoming the norm―shaving days off cycle time and making the claims process easier than ever before. Insurance customers are getting comfortable with snapping a few photos of their damaged vehicle and sending them to their insurer […]

Connected Car Data: Moving Past the Hype

It is still early in the evolution of collecting and using mobile data from drivers and their vehicles, but many large industries with huge stakes in the outcome are participating and paying close attention. The Current Conundrum: Many Contestants, Few Prizes Formed in 1995 as a collaboration between GM, Electronic Data Systems and Hughes Electronics, […]

Top 10 Claims Trends That Will Affect 2018

2017 will be remembered as the landmark year for digital transformation of claims processing within the property/casualty insurance industry. After all, it was the year we saw the use of drones for home roof inspections, auto appraisals via photos, customer video chat and bots used in claims processing. While many of these solutions have been topics of […]

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