Barrett Coakley

Barrett Coakley

Barrett Coakley, senior industry marketing manager of ClickSoftware, is a software product marketing professional with expertise in on-premise and SaaS-based (software-as-a-service) solutions for businesses of all sizes, whose specialties include cloud and SaaS marketing, identity management and digital workflows.

Recent Articles by Barrett Coakley

AI: Reducing Errors, Delighting Customers

Delivering exceptional customer experience requires near-real-time service when a customer has a new claim. In a market that has the highest customer acquisition costs, it’s paramount for property and casualty insurers to keep the customers they have by making their experience as positive as possible. One key is to reduce human error in claims handling, […]

Connect With Barrett Coakley

  • Claims Management
  • Innovation & Technology
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