Kevin Quinley, Author at Insurance Thought Leadership



Kevin Quinley

Kevin Quinley

Kevin M. Quinley is the Principal and founder of Quinley Risk Associates, a specialty consulting company based in the Washington D.C. area.  He has over 30 years experience in managing liability claims and litigation.  He has a BA from Wake Forest University and an MA from the College of William & Mary.

Kevin holds the Chartered Property & Casualty Underwriter (CPCU) designation and specialty designations from the American Insurance Institute in Risk Management (ARM), in Claims (AIC), in Reinsurance (ARe) and in Management (AIM).  A Contributing Editor of Claims Magazine, Kevin has written over 600 published articles and ten books.  One of these is Claims Management (LRP Publications), one of the few textbooks on the topic of managing claims and adjusting services.  His articles on claims-handling have appeared in Claims Magazine, The National Underwriter, Risk & Insurance and Risk Management magazine.

He has served as an expert witness on matters of claims-handling, bad faith, insurance coverage and claim-handling practices.  Kevin teaches classes in insurance, claims and risk management for the Washington D.C. Chapter of the Society of CPCU.  He is a past President of the Washington D.C. Chapter of CPCU.  He is a frequent writer and speaker on insurance and legal topics.  He can be reached at his website,

Recent Articles by Kevin Quinley

15 Traits A Medical Device Firm Should Seek In An Insurance Broker

Success in the medical device business is a team sport. One crucial member of a device firm's team is often an insurance broker. The right insurance brokers can help you get the most affordable coverage at the broadest terms. They can help guide you through the insurance maze and help you build a financial bulwark […]

Flo Won't Handle Your File: Claims in the Social Media Age

Viral phenomena on the Internet more frequently concern “Cats that Look like Hitler” or racy photos of Prince Harry cavorting in Las Vegas. Insurance claims rarely go viral on social media, but that changed recently with a controversial underinsured motorist claim involving Progressive Insurance Company. You can find background on the case here. The sad […]

Five Risk Management Lessons From Steve Jobs' Life And Death

Like many other folks, I just finished reading Walter Isaacson’s bestselling biography of Steve Jobs. Jobs was and is a fascinating character, a visionary who changed the paradigm in multiple fields — personal computing, movies, music, cell phones, tablets. He successfully navigated multiple risks and obstacles, leaving Apple as perhaps the world’s most valuable company. […]

Executive Risk: Waking Up to the Perils of Fatigue!

Did you get enough sleep last night? Feeling droopy from working on a late-night project? Maybe you caught the red-eye from the West Coast and are starting to feel groggy. Join the club, but beware. Some of the most spectacular accidents of the last century have been caused by human fatigue. This includes the oil […]

Avoid These Seven Traits that Will Sink Your Risk Management Program!

During a recent webinar on the topic of managing corporate crises, consultant Jim Lukaszewski identified seven behaviors that spell trouble when it comes to crisis management. In a different context, we can adapt these headings and apply them to the realm of product liability. While the headings are adapted from Lukaszewski, the application to corporate […]

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