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Kathryn Messer

Kathryn Messer

Kathryn Messer is the principal of KMC Communications.

Kathryn has been immersed in many different areas of the insurance and financial industries. As a former independent agency owner, certified financial planner, commercial risk manager and life insurance sales executive, she brings more than two decades of industry experience to the table — earning her CIC, CPCU, CFP and LUTC designations along the way.

A quintessential entrepreneur, Kathryn has thrived in the area of insurance sales and marketing, building from scratch a full service multi-line agency with more than 4,500 in-force policies, and generating more than $1.5 million in annual premiums. She has since been involved in the insurance and financial marketing arena, working for companies that include New York Life, American Family Insurance, Dain Roucher and Wells Fargo Insurance Services, USA.

With a graduate degree in journalism, Kathryn has brought together her industry experience and passion for writing. She collaborates with insurance carriers, marketing directors, advertising agencies, editors and independent agents, building strong content marketing materials — both online and off. Considering herself a bit of a white paper guru, she has a niche for producing expertly written, fact-based marketing pieces with a special focus on insurance and financial technology.

As part of Kathryn’s graduate education, she studied in County Carlow, Ireland, reading and writing poetry in Irish pubs and indulging in the occasional pint of Guinness. Once back in the States, she completed her studies in Pittsburgh, and was invited to read portions of her final manuscript at the Andy Warhol Museum Theatre. Celebrating National Women’s Week, Kathryn was a reader and finalist for the Calyx Journal of Art and Literature’s annual writing competition in Corvallis, Ore.

Recent Articles by Kathryn Messer

Biometrics and Fraud Prevention: Seeing Eye to Eye

As more consumers opt for the flexibility of serving themselves, it has become essential for businesses to deploy strong systems to authenticate identity. The challenge is how to reduce fraud without frustrating consumers or compromising the customer experience. Biometric technology has been seen increasingly as a solution in industries such as financial services, but is there a […]

Life Waiver of Premium Part 2: Optimizing Claim Management Operations

This is Part 2 of a two-part series on waiver of premium. Part 1 can be found here. Recognizing the need to improve claim management processes in waiver of premium claims, life insurers are turning to technology to replace inefficient operations associated with manual claim processing. “Insurers today have an opportunity to bring automation into […]

Waiver Of Premium: The Unmanaged Liability

This is Part 1 of a two-part series on waiver of premium. Part 2 can be found here. Insurance actuaries consider waiver of premium (WOP) a neglected liability — a supplemental benefit rider that has yet to be fully evaluated for risk exposure or cost containment, unknowingly costing individual and group life insurance carriers billions […]

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  • Claims Management
  • Innovation & Technology
  • Life Insurance