Jeffrey Miller, Author at Insurance Thought Leadership



Jeffrey Miller

Jeffrey Miller

Jeffrey Miller is Chief Operating Offer at Paladin Managed Care Services, Inc. Jeff joined Paladin in 2009 with more than 25 years’ experience delivering products and services to the insurance industry, including in the areas of finance, operations, managed care, health care, and software technology. His career includes 16 years at Intracorp, a wholly owned subsidiary of CIGNA Insurance, where he performed increasingly broader and more complex finance and operating roles.

Jeff also spent four years at Fair Isaac Corporation as vice president of the company’s Healthcare and Insurance Services unit, which, under his watch, became one of the top four businesses in its market space. During his three years at Cerius Consulting, he served as vice president of Operations and headed both its Healthcare and Business Transformation practices, helping the firm evolve into the largest Southern California-based full-service executive management consulting business, growing at a rate of more than 30 percent a year.

In 2007, he left Cerius to form Amplify Consulting, cited by the Orange County Business Journal as one of the county’s top 10 consulting firms. During that time, he was also an adjunct professor at California State University at Fullerton, where he taught senior-level courses in strategic and entrepreneurial management.

Jeff received a B.A. in Business Administration from California State University at Fullerton and an M.B.A. from the University of St. Francis. He is also certified as a Six Sigma Black Belt.

Recent Articles by Jeffrey Miller

8% Reduction In Claims Costs Spells Success for Workers' Compensation Pilot Program

Physician-Guided Managed Care Achieves Better Results Ever wondered why managed care costs more every year but the results seem about the same? For decades, the most expensive portion of a claim was the indemnity payments. Today, with medical advances, it’s the medical expenses, which in workers’ compensation alone, have increased nationwide by an annual average […]

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  • Claims Management
  • Healthcare
  • Workers Compensation
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