Don Duford, Author at Insurance Thought Leadership



Don Duford

Don Duford

Don Duford is Chairman of the Board of One Call Care Management playing a key role in business strategy and business development. He brings nearly 30 years of experience in delivering specialized managed care services to Work Comp, Healthcare, and Group Disability plan administrators.

Prior to joining OCCM when it was called One Call Medical, Mr. Duford was President of CIGNA IntegratedCare, a subsidiary created to deliver integrated services across all disability and health benefit plans. Other positions of note held by Mr. Duford include President of Intracorp, a national case management company, and Senior Vice President of Cigna’s HealthCare National Accounts unit. Duford holds a BA in Mathematics from Central Connecticut State University.

Recent Articles by Don Duford

Game-Changing Strategies to Transform Workers' Compensation

The workers' compensation system continues to face three major challenges: reducing the spiral of rising costs for claims, improving outcomes for medical care, and streamlining efficiencies which impacts both care and costs. Each year, workers' compensation medical costs continue to escalate — they now constitute 60% of total claims costs according to the National Council […]

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